Hey there, vinyl enthusiasts and merch collectors! At Track Shop, we value your privacy as much as we value that rare first pressing you’ve been hunting for. This policy explains how we handle your information – with the same care we use when packing your limited edition vinyl.
The Short Version (For Those Who Skip to the B-Side)
We collect only what we need to get your music merch to you safely. We protect your data like it’s a mint condition record. We’ll never sell your info to third-party spammers (that’s just not punk rock). You’ve got rights over your data – we’ll explain how to use them below.
What We Collect (And Why)
We’re not data hoarders – we only grab what’s necessary to make your shopping experience smooth:
- Order Info: Your name, shipping address, email, and payment details – because we can’t teleport that A Winged Victory For The Sullen vinyl to your doorstep without them.
- Account Details: If you create an account, we’ll store your login info and preferences (like whether you’re Team Angel Olsen B-sides or all about Amyl and the Sniffers).
- Browsing Data: What you’re looking at on our site, so we can recommend similar artists you might dig.
- Device Info: Basic stuff like your IP address and browser type, to keep our site secure and running smoothly.
How We Use Your Data
We treat your info with more respect than a rare 7″ single:
- Process your orders (obviously)
- Improve your shopping experience (because nobody likes a clunky checkout)
- Send you relevant updates (new releases, restocks – the good stuff)
- Prevent fraud (we hate scammers more than skipped tracks)
- Comply with legal requirements (even rebels follow some rules)
Sharing Your Info (Spoiler: We’re Selective)
We only share when absolutely necessary:
- Payment Processors: To actually take your money for that Afghan Whigs vinyl
- Shipping Carriers: So they know where to deliver your merch
- Legal Requirements: If the law asks nicely (and with proper paperwork)
We never sell your data to advertisers or data brokers. That’s just not our scene.
Data Storage & Security
We protect your info like it’s a vault of test pressings:
- Encryption on all sensitive data (credit cards, passwords, etc.)
- Regular security audits (because hackers have worse taste than Nickelback)
- Limited access to your data (only staff who need it can see it)
While we’re as careful as possible, no system is 100% secure – but we’ll notify you ASAP if anything funky happens.
Your Rights (You’re the Headliner Here)
You control your data:
- Access: Want to know what we have? Just ask.
- Correction: Found an error? We’ll fix it.
- Deletion: Want us to forget you? We will (unless we need to keep some info for legal reasons).
- Opt-Out: Tired of our emails? Unsubscribe anytime.
Email [email protected] to exercise these rights. We’ll respond faster than a mosh pit forms.
Cookies & Tracking
We use cookies – not the edible kind, but the digital ones that:
- Keep you logged in (so you don’t have to re-enter your password every time)
- Remember your preferences (like your currency or favorite genre)
- Help us understand how people use our site (so we can make it better)
You can disable cookies in your browser settings, but some site features might not work as smoothly (like trying to play a warped record).
Changes to This Policy
If we update this policy, we’ll post the new version here. Major changes? We’ll give you a heads-up (like we would with a surprise album drop).
Contact Us
Questions? Concerns? Want to debate whether Adebisi Shank’s later work holds up? Reach out at:
Track Shop221 Tetrick Road, Tampa, US 33624
Email: [email protected]
